Privacy Policy
Last updated:
1. Who is the Data Controller?
Fikpis is a digital agency offering web services, design, and SEO support. We are responsible for the processing of your personal data.
Company: Fikpis
Contact: [email protected]
2. What Personal Data Do We Collect?
We only collect data that you voluntarily provide through our contact form:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Message and service interest
- Technical anti-spam signals (Cloudflare Turnstile token)
3. Why Do We Collect Data?
We process your data for the following purposes:
- To respond to your inquiries and communicate about services
- To establish and maintain a customer relationship
- Spam prevention (Turnstile)
- Legal basis: Legitimate interests and pre-contractual measures
4. Where Is Data Processed?
Your data is processed by:
- EmailJS – processes the form submission and forwards it to our inbox (Namecheap email)
- Cloudflare Turnstile – prevents spam and bot activity
These are certified data processors under GDPR.
5. How Long Do We Keep Data?
We retain contact information for up to 12 months from receipt, unless you are an existing or potential customer. If you become a customer, data is retained according to our customer agreement period and applicable law.
6. Do We Share Data?
We never sell your personal data. We only share data with:
- Service providers (EmailJS, Cloudflare) necessary to operate our services
- Legal authorities if required by law
7. Your Rights
Under GDPR, you have the right to:
- Access – request what data we hold about you
- Rectification – correct inaccurate data
- Erasure – request deletion of your data
- Restriction – restrict processing
- Data portability – receive your data in machine-readable format
- Objection – object to processing
- Lodge a complaint – contact the Swedish Data Protection Authority (IMY)
Contact us at [email protected] to exercise your rights.
8. Security
We employ reasonable security measures to protect your data. However, we recommend not sending sensitive information (passwords, payment details) via the form.
9. Changes to This Policy
We may update this privacy policy at any time. Changes take effect when published on this page.
10. Contact Us
Have questions about your privacy or this policy? Contact us at [email protected]